Tkatch Dentistry

metin karaer 3 months ago

Today I had a very frustrating experience at Tkatch Dentistry.i don’t think I will go again. I did not have my insurance card with me, so I clearly told the staff that if they were unable to verify my insurance, I did not want to proceed with any treatment. Despite this, I was called back and had X-rays taken before my insurance coverage was verified. During the verification process, they were unable to obtain the information they needed. Throughout this time, the woman at the front desk was very kind, patient, and genuinely tried to help me. She even asked me to call my employer so we could verify my insurance. However, the woman who took my X-rays, Anna, was very rude. Even though it was not her responsibility, she repeatedly threatened that my account would be sent to collections if I did not pay. Her behavior was intimidating, disrespectful, and completely unprofessional. Eventually, my insurance issue was resolved. However, after that, no one called me back or continued my appointment. Instead, they simply charged me for the X-rays and the consultation. No treatment was provided, and no one explained the next steps. It felt like the only thing that mattered was collecting m

Sal Skars 5 months ago

Absolutely the best experience at any Dentist visit. Both Dr. Kevin Phung and hygienist/assistant, Anna were top notch! Professional, knowledgeable, down to earth, positive etc. My procedure could have potentially involved some pain but with their expertise, it was painless. Such expertise that I had to be informed of the completion. Both Kevin and Anna were in such a positive mood that I felt as if I hung out with some friends during a visit. The communication and careful execution of the task was amazing and refreshing. My new Dentistry Office! Highly recommended!

Hannah Dempsey a year ago

I came to Tkatch Dentistry for the first time in December 2024. I hadn’t been to the dentist in about 10-12 years, had a tooth bothering me that I wanted extracted and also knew I needed some more work done. Dr. Tkatch was direct with me, that I’m still very young and he felt if I got on top of getting my cavities filled, I’d be in good shape as long as I continue to stay on top of my dental care. He stated “you don’t have a cleaning problem but a flossing problem.” Some may find that rude, but he was right, I never really understood the benefit of flossing and most of my cavities were in areas where if I’d flossed, I may not have the same issues. Now I am an avid, everyday flosser. Your dental health can affect so many other parts of your body including your brain. He got me set up with a treatment plan in which I’ve fulfilled almost all of, nearly a year later and my mouth is feeling much better. During recent cleanings I was complimented on my current home care by the dental hygienist and was pleased to hear “you don’t have a lot going on in there” as I still have a few cavities to fill. Both Dr. Tkatch and Dr. Kevin have treated me and all of the dental hygienists who have a

Tom Garretson a year ago

Dr Tkatch and Sabina helped me with extensive dental work and did a superb job on fixing my smile. Both of them explained the entire process in detail and helped made me feel comfortable throughout the entire experience. Their attention to detail is flawless and feel like they spent the same time and effort helping me as if they were doing the same procedure for themselves. The ENTIRE Tkatch staff are really amazing and everyone makes you feel so welcome in their office. I give Tkatch dentistry my highest recommendation and would trust them for any dental procedure big or small. Thank you so much, i appreciate you all!!

Steve upside336 a year ago

Getting a crown along with a computer aided design and manufacturing lesson today. One visit and done. The Industrial Engineer in me is fascinated by the tech. Thanks to Dr. Tkatch and his delightful staff.